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20 short guides — uploads, accuracy, exports, billing, and what to do when something breaks
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Getting Started
Upload a file, learn the limits, and know what to expect
Transcription Features
Accuracy, speaker labels, languages and summaries
File Management
Find, organise, share and delete your transcripts
Exporting & Formats
Which download format to pick, and subtitles for video
Billing & Subscriptions
Plans, prices, invoices, and how to cancel
Account & Authentication
Signing in, passwords, two-factor, deleting your account
Troubleshooting
Uploads that fail, jobs that stall, transcripts that look wrong
Popular Articles
Make your first transcript
Upload a file, pick a language, read the result. Around three minutes from start to finish.
What you can upload
The file types we accept, the size and length limits per plan, and what to do about the rest.
How long a transcript takes
A rough rule for the wait, what changes it, and why you do not have to sit and watch.
How to get a cleaner transcript
The handful of things that genuinely change accuracy, and the ones that do not.
Who said what: speaker labels
Turn on speaker separation, rename the speakers, and know when it struggles.
Languages and translation
Auto-detect, choosing a language yourself, mixed-language recordings, and translating the result.
Frequently Asked Questions
Quick answers to common questions about TranscribeThis
How long does transcription take?
What file formats are supported?
What is the transcription accuracy?
How does speaker diarization work?
What's the difference between Free and Standard plans?
Can I cancel my subscription anytime?
Still need help?
Can't find what you're looking for? Our support team is here to help you get the most out of TranscribeThis.
