Who said what: speaker labels

Speaker labels split the transcript by voice, so an interview reads as a conversation instead of one long block. It is available on Standard and Premium — Free plans get the text without the labels.

Turning it on

1. 1Enable speaker labels in the upload options before you start, or run it on a finished transcript from the transcript view.
2. 2If you know how many people are talking, say so. A definite number is a strong hint and it measurably improves the result.
3. 3Wait a little longer than usual — this is a second pass over the audio.

Afterwards you get Speaker 1, Speaker 2 and so on. Rename them once and the new name replaces every occurrence in the transcript and in anything you download.

When it struggles

• People talking over each other — the hardest case there is.
• Two voices with a similar pitch and accent, especially on a phone recording.
• Someone who says three words in an hour. Very short turns often get folded into a neighbour.
• One shared microphone in a large room, where everyone sounds equally distant.

Clean audio helps here more than anywhere else — how to get a cleaner transcript applies directly. Labels also carry into subtitles and the DOCX download.